Bonnaroo 2021: Refunds Offered to Ticket Holders After Heavy Rains Force Festival to Shrink Campgrounds

by Kati Michelle

Bonnaroo, the 4-day festival based in Manchester, Tennessee, is nearing an impressive landmark of 20 years in operation. Drawing in hoards of musicians, artists, and fans from across the globe, the festival operates under the motto “radiate positivity.” That motto might be necessary throughout this year’s festivities with the festival’s rocky start.

After pushing the campground opening later than initially planned, Bonnaroo has announced that it will now have to reduce camping capacity altogether. It’s important to note that Bonnaroo isn’t to blame for these changes. They are trying to keep everyone safe in the wake of all the chaos and destruction brought on by Hurricane Ida.

Bonnaroo’s official statement posted to their Twitter platform last night details how the “significant rains” brought on from Hurricane Ida are the culprit for the last-minute changes.

Check out the tweet here:

Bonnaroo Refund FAQ

You finally got your hand on a festival ticket and planned on partaking in the full camping experience. Then, it suddenly rained on your parade. Now you want a refund. How does that even work?

Bonnaroo’s site offers all the details. Bonnaroovians who no longer wish to attend the festival can request full refunds across all ticket and accommodation types, no questions asked.

Refund seekers have until the end of Tuesday, August 31st at 8pm CT to go into their ticketing account and request the refund. Everything is completely virtual in order to streamline the process for customers. The whole process takes less than 5 minutes. Refunds will then be processed within 7-10 days to the original method of payment.

They also list the following important notes:
– After a refund is requested, all tickets on the order will be refunded. This means you will not be able to attend the festival.
– Some people listed their tickets on the Bonnaroo Verified Ticket Exchange. Any and all tickets must be de-listed before the refund can be processed. This measure helps combat ticket fraud.

What’s New at the Roo?

2021 Bonnaroo is setting itself up to be a different festival experience than previous years in more ways than one. Still, for those ticketholders that are choosing to forego the refund for a more “radiate positivity” outlook, this year on The Farm should still offer a good time.

The festival has introduced daily entry to keep the flow of entry as smooth as possible. Moreover, a JamTrak transportation system will run all day and night throughout the campground. It includes multiple routes and stops along the way for free. Increased signage this year will make navigating the giant grounds much easier as well. To top things off, Bonnaroo promises bigger and louder stages than in previous years.

Whether you’re choosing to participate in the festivities or you’d rather get a refund, radiating positivity is something we can all get on board with in the wake of Hurricane Ida. Stay tuned for any updates regarding the storm and all things Bonnaroo.