Chick-Fil-A Hits Major Milestone Donating Over 10 Million Meals With New Program

by Josh Lanier

Chick-fil-A has now given away more than 10 million meals through its Shared Table Program, the company said.

More than 1,200 Chick-fil-A locations throughout the United States take part in the fast-food chain’s Shared Table Program. The program, which started in 2012, allows franchise operators across the country to donate surplus food to need-based organizations. These include food shelters, after-school programs, and soup kitchens to help fight food insecurity, Southern Living said.

“At Chick-fil-A, we are committed to making a positive impact in the local communities we serve, and the Chick-fil-A Shared Table program is one way we help care for those in need,” the company said in a press release, according to Fox Business. We know that a nourishing meal is a critical need for millions of people, and we are so proud of the incredible milestone that restaurant Operators, their Team Members, and partnering local organizations have reached together through this initiative.

Steve Lowery, who owns a Chick-fil-A location in Springfield, Missouri, said in the news release he gives away about 80 percent of his restaurant’s surplus food. He added that it is humbling to see a need in his community and be able to help address it through the program.

Chick-fil-A Voted Top Fast-Food Chain for 7th Year

Last month, the American Customer Satisfaction Index released its annual list of top fast-food restaurants. And for the seventh year in a row, Chick-fil-A earned the top spot.

The ACSI takes into account things such as cleanliness, mobile app reliability, quality, staff helpfulness, customer satisfaction, and more, Fox News reported. Chick-fil-A scored an 83 on the survey in 2021. The industry average is 78.

Dominos finished second with a score of 80. KFC and Starbucks earned a 79. Five Guys, Panera Bread, and Pizza Hut each scored a 78. You can see the full list here.

Chick-fil-A held on to its crown despite dropping a percent point from last year. Subway had the biggest drop in customer satisfaction, plummeting down the list five percentage points to earn a 75.

David VanAmburg, managing director of ACSI, said in a news release that customers were beginning to return to restaurants again. But the pandemic has changed how customers interact with their favorite eateries.

“People are slowly starting to enjoy sitting down at restaurants again. But don’t discount the value of convenience,” he said in the news release.

“During the pandemic, folks got a taste for what it’s like to have food from their favorite restaurants delivered right to their door. And now that they’ve gotten used to this service, there’s no going back. Restaurants need to continue to give customers all the options they’ve become accustomed to over the last year and a half. If not, they might grab a bite somewhere else.”