Amazon Suffers Another Web Services Outage, Second in Two Weeks

by Samantha Whidden
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Just a little over a week after Amazon Web Services experienced a major outage that affected both deliveries and other websites, the service is reportedly experiencing yet another outage. 

According to NBC News, internet issues tracker Downtector.com detected some issues with various websites impacted by Amazon Web Services’ latest outage. This notably includes DoorDash, Hulu, Slack, and even Facebook. 

DoorDash reportedly sent out an email around 9 a.m. this morning about the Amazon Web Services outage situation. “We were impacted by AWS outage for a brief period of time this morning,” the email reads. “We’re back up and running now across all regions.”

Amazon Web Services’ status page also reported that it is investigating Internet connectivity issues to the US-WEST-2 Region at 7:42 a.m. PT. About ten minutes later, an update revealed that the service was investigating Internet Connectivity issues to the US-WEST-1 Region as well.

At around 8 a.m. PT, Amazon Web Services states that it found the “root cause.” The service notes that it saw “some improvement” to the connectivity. US-WEST-1 Region was fixed at 8:10 a.m. The US-WEST-2 Region resolved at 8:14 a.m. 

Amazon Web Services explained that the issue is due to network congestion. This was between parts of the AWS Backbone and a subset of Internet Service Providers. The situation was caused by AWS traffic engineering. Executed in response to congestion outside of our network.

Amazon added that the issues made traffic engineering incorrectly move more traffic than expected to parts of the AWS Backbone. That affected connectivity to a subset of Internet destinations. Amazon adds it does not expect a recurrence with the issues.

An Amazon spokesperson states that while this latest outage was in only two of Amazon’s 26 geographic regions. It affected systems relied upon across the country. 

What Other Services Experiences Issues During Amazon Web Services’ Latest Outage

According to The Verge, other services experience issues by Amazon Web Services’ latest outage. Gamers were experiencing disconnections and server issues on platforms. Including Nintendo Online, Xbox Live, and PlayStation Network. Along with the video game networks, League of Legends, Valorant, Apex Legends, and Halo services saw issues.

Meanwhile, Twitch shares on Twitter it saw issues on its platform due to the Amazon Web Services outage. “We are aware of several issues affecting Twitch services. Our team is aware and hard at work fixing them.”

However, Twitch users responded to the tweet by experiencing frustration. One user writes that the circumstance causes lost revenue for them. “I understand that to some people, Twitch is a game or a way to meet new people. But I am losing revenue every moment Twitch is offline.”

Video streaming service Netflix also saw issues this week as well.

Outsider.com