Fans tuning in to see the CBS broadcast of the Kansas City-Cleveland AFC divisional playoff game on Sunday were greeted by a blank screen.
But these were not just any ordinary fans, OK. They were in the New York metropolitan area, a big rating area for CBS, who was showing the game. Jim Nantz and Tony Romo, CBS’ No. 1 NFL broadcast team, were calling the action.
CBS was carrying the Chiefs-Browns showdown from Kansas City’s Arrowhead Stadium, but it wasn’t showing up on a lot of TV sets in the New York area.
Reports cited viewers on Verizon FioS, DirecTV, Altice/Optimum, and Spectrum were turning to dark screens. Imagine wanting to see the quarterback battle between Kansas City’s Patrick Mahomes and Cleveland’s Baker Mayfield only to have no picture show up.
CBS Issues Statement Near Start of Second Quarter
“There are technical difficulties at WCBS affecting some parts of the NY area,” a WCBS spokesman said near the start of the second quarter. “We are aware and working on a solution.”
According to peeved fans on social media, CBS went out on different occasions. For Verizon Fios customers, they missed the Chiefs’ first scoring drive before the network appeared. When it returned on Fios, it strangely went out for Altice/Optimum viewers.
When some DirecTV viewers tuned in for the game, this was on their screen.
Obviously, NFL fans let their feelings be heard on social media.
One fan, RyanMorris85, tweets out “@NFLonCBS can you get it together all of north jersey has a blackout on cbs and the game is starting.”
A user named Cousin Sal also chimed in with a joke. However, it came at the New York Jets expense: “CBS really should’ve considered running this message during Jets games.”
Reports on social media say outages were in Manhattan, Long Island, and New Jersey. Fans used apps like CBS Sports, Yahoo, NFL, CBS All-Access, or the Tony Romo-less ESPN Deportes.
The network was still working on the issues, hopefully getting the broadcast back up and running for those NFL fans in the New York area.